The Bespoke Process
Designing a custom piece of jewelry is a personal, collaborative experience. Whether we’re working with a stone you already have or sourcing something entirely new, here’s what you can expect when you create a bespoke piece with us.
Initial Inquiry
Start by reaching out through our custom inquiry form. You can tell us a bit about what you're looking for, your timeline, and provide any inspiration or materials you already have in mind. Photos and sketches are always welcome.
Concept & Estimate
Once we have the details, we’ll talk through your ideas and preferences, conceptualizing what form your piece may take. From there, we’ll be able to provide a general estimate based on materials and complexity. This isn’t a finalized quote, but a helpful range to guide next steps.
Stone Sourcing
If you don’t already have a stone, we’ll use our contacts in the industry to source a curated selection of options that fit your vision, budget, and priorities. We have access to the highest quality antique and modern diamonds and fine colored gemstones.
Deposit
If you'd like to move forward, we collect a deposit of 50% of our initial quote to reserve your place in the custom queue and begin the design process. This ensures the time and care your piece requires can be dedicated fully.
Design & Rendering
We’ll develop the design through sketches and CAD renderings. You’ll be able to review, ask questions, and request refinements. We only move to production when you’re completely happy with the direction.
Approval & Final Quote
Once the design is finalized and materials selected, we’ll provide a final quote and projected timeline. The remaining balance is due before production begins.
Wax or Metal Model
If desired, we can create a wax or metal model of your design for try-on before moving into final production. This optional step adds a fewweeks to the process, but can be especially helpful for assessing scale, fit, and comfort.
Production & Stone Setting
Once the design is finalized, your piece is cast in metal using the lost wax casting method. After casting, every element is meticulously hand-finished—cleaned, assembled, polished, and set, all by hand.
There is a skilled craftsperson behind every step of the process; nothing is mass produced. Stones are treated with the utmost respect and care, and are set by our master setter, whose decades of experience include work for renowned high jewelry houses.
Completion & Delivery
Once complete, we’re happy to obtain an appraisal if you plan to insure your piece. When it’s ready to leave our hands, it’s carefully packaged and shipped fully insured—or available for in-person pickup if you're local to NYC.
A lifetime of loving your new heirloom begins!